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Our Technical Support department is staffed by the same experienced professionals who set up our routing plans and carrier agreements. For that reason our Support is second to none when it comes to fixing whatever problems you might encounter.

If you have a technical support question or a problem with your services, try to follow the guidelines below:

  • Have your account number ready.
  • Try to remain patient when talking to our technical team. Putting us under pressure will not help get the query resolved.
  • Remember to whom you have spoken. Speaking to the same person ensures that duplicate procedures aren't carried out.
  • If you wish to contact our Technical Support team, their number is 0345 475 8802
    (business hours: 9.00am - 6.00pm Monday-Friday)
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