PhoneLine+

Smart digital technology that is beautifully simple for a change. PhoneLine+ provides a cloud-based phone system for small businesses. Now is the time to upgrade to a fully-digital network with our terrific all-IP solution. It's the telephony solution for the future as PSTN is being upgraded.


What is PhoneLine+?

PhoneLine+ was created to become the obvious replacement for the landline phone service when the PSTN (public switched telephone network) is switched off in the near future. It uses Voice over Internet Protocol (VoIP) to deliver calls at very competitive prices over the broadband network. Making PhoneLine+ the perfect phone system for small businesses. You can keep your existing business phone numbers and make or receive your calls from mobile, tablet, desktop computer, laptop or headset. It provides all the key features you would expect like voicemail, call divert, and call hold, and the online hub puts you in complete control. PhoneLine+ is super easy to use and great value for money.

Features of PhoneLine+

How does PhoneLine+ work?

PhoneLine+ delivers calls over the broadband network using VoIP (Voice over Internet Protocol) technology. The legacy PSTN network is being switched off soon, so all the old copper connections will no longer be used. The good news is that you can retain your old 01 and 02 numbers and keep them. Our cloud-based broadband network is fast, reliable, and cost effective.

A feature rich small business phone system


PhoneLine+ gives you all the standard features of a traditional phone line plus a whole lot more. Traditional features include: Call, Call Divert, Call Hold, Contact Directory, Call Transfer, Call Forwarding, and Number Withholding. Additional PhoneLine+ features include: Out of Hours profile or automated message, Reporting and Analytics, Dedicated Numbers allocated to different functions, plus much more.


Bring your business number anywhere with PhoneLine Plus

Retaining your established business phone number is critical for business and PhoneLine+ enables you to do just that. You have probably invested a lot of time and money to promote your phone number and it's how you connect with your loyal customers. With PhoneLine+ we make it really simple to retain your existing business number and it's great value for money too.

Our intuitive online hub has built-in reporting so you can see exactly what is happening with your phone calls. Check your call patterns, usage trends, that your calls are being answered, and optimise your availability. PhoneLine+ can be accessed anywhere, and anytime on your chosen device: computer, laptop, IP phone, tablet, handset or mobile phone.


Phone Line Plus call management features


Benefits of PhoneLine+ for small businesses

  • Improved customer experience

    PhoneLine+ means you’re at the end of the line for your customers – on any device you please - wherever you are. And if you’re busy, it also allows you to divert calls to a colleague, set bespoke messages, out of hours times or redirect customers to an external phone. Built-in call analytics give you the insight into your busiest times, meaning you can plan your time accordingly and increase productivity. Managing your customer’s needs has never been easier.

  • Easy to use

    We know you don’t have the time to read lengthy instruction manuals or learn how to install or use a complicated phone system, so PhoneLine Plus has been designed with a simple-to-use user web-based interface. Once you’ve signed up, Phone Line Plus is delivered immediately via email, so there is no waiting for an engineer to call, simply download the app or soft client to your device(s) of choice. Immediately start making and receiving calls and managing your customer experience.

  • No more running

    Every call matters when you’re running a small business. So you need to know you’re available to speak to your customers, wherever you are – rather than making a mad dash to try to reach your landline phone in time! PhoneLine+ can be loaded on the device or devices of your choice including laptop, tablet, or mobile phone (whether Android or Apple) or IP handset. If you are logged in on that device, then it will ring when a call comes in.